Effective date: 21/01/2026

Lexa Luxury Domestic Care ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, share, and protect personal information when you visit our website, contact us, or use our services.

This policy is provided for transparency and trust-building purposes. You are solely responsible for ensuring this document complies with all applicable privacy and data protection laws relevant to your business operations.

Lexa Luxury Domestic Care provides domestic and care-related services. We act as a data controller in relation to the personal data collected through our website and business communications.

Business name: Lexa Luxury Domestic Care
Contact email: [Insert email address]
Phone number: [Insert phone number]
Registered address: [Insert business address]

We may collect and process the following types of personal information:

• Full name
• Email address
• Phone number
• Postal address
• Enquiry details or messages submitted via contact forms
• Service preferences or care-related requests

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on the website
• Referring website links

This information is collected using cookies and similar technologies.

We use personal information for the following purposes:

• To respond to enquiries and provide requested services
• To manage bookings and service delivery
• To communicate with you regarding our services
• To improve our website, services, and user experience
• To comply with legal and regulatory obligations
• To protect our business against fraud or misuse

We only process personal data where we have a lawful basis to do so.

Depending on the circumstances, we process personal data under one or more of the following legal bases:

• Consent – where you have given clear permission
• Contract – where processing is necessary to provide services
• Legal obligation – where required by law
• Legitimate interests – where processing is necessary for business operations and does not override your rights

We do not sell or rent personal data. We may share information only where necessary, including:

• Trusted service providers (e.g. IT support, website hosting, email services)
• Professional advisers (e.g. legal or accounting services)
• Regulatory authorities or law enforcement where legally required

All third parties are required to respect the security and confidentiality of your data.

If personal data is transferred outside the UK or European Economic Area (EEA), we ensure appropriate safeguards are in place, such as data protection agreements or adequacy decisions.

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, or reporting requirements.

When data is no longer required, it is securely deleted or anonymised.

Depending on applicable law, you may have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Request data portability
• Withdraw consent at any time

To exercise your rights, please contact us using the details above.

Our website may use cookies to enhance functionality and user experience.

Cookies help us:

• Understand website usage
• Improve performance
• Remember user preferences

You can manage or disable cookies through your browser settings. Disabling cookies may affect website functionality.

We implement appropriate technical and organisational measures to protect personal data against:

• Unauthorised access
• Loss or misuse
• Alteration or disclosure

However, no online transmission is completely secure, and we cannot guarantee absolute security.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites. We encourage you to read their privacy policies.

Our services and website are not intended for children under the age of 16. We do not knowingly collect personal data from children.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

We recommend reviewing this policy periodically.

If you have any questions or concerns about this Privacy Policy or how we handle personal data, please contact us:

Email: contact@lexa-lucxury.com